Shipping

At Urthed, we’re committed to getting your order to you quickly and safely. We partner with trusted Australian couriers to ensure reliable and efficient delivery.

Standard Delivery (Australia)

We offer free standard shipping on all orders over $150 AUD. Orders under $150 AUD will incur the following shipping fee.

Order below $75 = $6.95 AUD flat-rate.
Order above $75 = $4.95 AUD flat-rate.

Orders above $150 = Free Shipping.

Standard shipping typically takes 2–5 business days, depending on your location.

Express Delivery (Australia)

Need your order sooner? We offer express shipping for between $14.99 - 19.99 AUD. Orders placed before 12:00 PM (AEST) will be dispatched the same day to ensure the fastest possible delivery. Express shipping usually takes 1–2 business days to metro areas.

Local Pick-Up

Local to the Eastern Suburbs of Sydney? Pick up your order for free. Email your order to info@urthed.com and arrange to pick up the order from our local distribution centre in Bondi, NSW 2026.

Returns & Refunds

If you’re not completely satisfied with your purchase, we offer free 30-day returns for Australian customers. To initiate a return, contact us at info@urthed.com, and we’ll provide you with a return label. Items must be returned in original condition, unused, and in their original packaging. Once received, we’ll process your refund or exchange and notify you via email.

Consumer Guarantees: Our returns policy is in line with Australian Consumer Law, meaning if a product is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund.

For any questions, feel free to contact us at info@urthed.com.